The warranty is a consumer right
Provided for in law no. 8,078/1990 (CDC)
And can be activated in case of a defect or fault in the product
Guarantee
TIGER AUTO offers the following guarantees for its products:
• Light vehicles: 12 months
• Heavy or utility vehicles: 6 months
step 1
REQUEST THE WARRANTY CLAIM FORM
• E-MAIL: sac@tigerauto.com.br
• PHONE: +55 (11) 9 6117-0264
• ADDRESS: (Street) Paulo Steola, 150, Jd. Santa Francisca, Guarulhos/SP, ZIP Code: 07034-040 - Shed 4
step 2
ISSUE THE INVOICE WITH THE FOLLOWING INFORMATION:
TYPE OF TRANSACTION:
• WARRANTY RETURN
CFOP:
• 5949 - TRANSACTIONS WITHIN THE STATE
• 6949 - TRANSACTIONS OUTSIDE THE STATE
INCLUDE IN THE INVOICE:
• PRODUCT CODE
• TAXES APPLICABLE (IPI, ICMS AND ST)
• UNIT VALUE EQUAL TO THE LAST PURCHASE
step 3
AFTER VALIDATION OF THE DOCUMENTATION, THE PRODUCT MUST BE SENT
• E-MAIL: sac@tigerauto.com.br
• PHONE: +55 (11) 9 6117-0264
• ADDRESS: (Street) Paulo Steola, 150, Jd. Santa Francisca, Guarulhos/SP, ZIP Code: 07034-040 - Shed 4
? ? ? ? ? TIGER AUTO products are of the highest quality, proven by the very low warranty claim rate: 0.11%